Terms and Conditions
All deposits are non-refundable if you cannot go ahead with the booking. If you give us 14 days notice that you cannot go ahead with your booking you can re-book on a different day. After 14 days you cannot re-book or get a refund. Please be ok of this before you book. Deposits are non-transferable.
A deposit will be refunded if the booking cannot take due to Firefly Parties and Events or severe adverse weather conditions.
We must start at the appointed time. Any delay may make us late for our next scheduled party/event and that would not be fun!
Our entertainment is designed for children aged 4 years up so we do ask that parents supervise any children age 3 and under.
Please look at what activities are included in your chosen party. If you have any special requests let us know before the day.
It is the responsibility of the adults in charge of the party to supervise children and ensure their safety at all times. If on a rare occasion a child is being disruptive, it is the responsibility of parents to address them. Firefly Parties and Events cannot be held responsible for the behavior of the guests and the host must address any disruptive behavior in order to ensure the fun can go on. We are there to have fun with the children and not as a disciplinarian!
On a rare occasion we may need to alter our services or activities. You will be notified of any changes and we endeavor to ensure that any alterations will not affect the booking.
Weddings and Similar Family Occasions
If there is a delay in us starting we will stay until the original time booked OR we can extend the time (if possible). If you want us to stay later than the booking time it costs €25 per extra half hour. (Staying later is only available for certain bookings that generally start after 5/6pm)
Entertainment must take place in the room where the adults are or in an adjacent room with the door open so the children can go to their parents. We cannot be responsible for minding children at a wedding. Please remember you are booking a children’s entertainer not a child minder. If you want the children kept away in a separate room you will need to have another adult in the room, have a number of entertainers or hire a separate child minder. Our entertainment is suitable for children age 4 years and over. (see “The Activities” above)
Due to the nature of Christenings, Weddings, First Holy Communions & Confirmation parties, the children will come and go with the entertainer. They usually wish to show their parents what they have made, their face paint etc. They will also need a parent to help bring them to be bathroom if required.
Liability – Firefly Parties and Events are public liability insured and take the upmost care to ensure the safety of all party/event participants, we only use high quality products and activities that are suitable for children. No Liability is accepted for loss, damage to persons or property and reactions or injury sustained whilst attending a party/event or thereafter. (whether that failure is due to negligence on the part of Firefly Parties and Events, its subcontractors or due to other causes). All allergies, ailments or other similar conditions of the participants, which may affect the entertainment in any way, must be reported to us prior to the date.
About Face Painting/Glitter Tattoos Disclaimer
All the products that we use are FDA and EU approved and are hypo-allergenic. We face paint children aged 3 and over. We do not face paint: children under 3 , anyone who’s skins shows symptoms of medical conditions, anyone who does not want to be painted, anyone that will not sit still enough to be painted safely. If you are concerned over sensitivity to the products we can do a patch test before painting. Should a reaction occur that child cannot be painted. We are not responsible for any allergic reactions. Face painting takes about 3-4 mins per child depending on what the child chooses. Some children are faster while others need time and help from us to decide what they want.
BY MAKING A BOOKING WITH FIREFLY PARTIES AND EVENTS YOU ARE BOUND BY THESE TERMS & CONDITIONS UNLESS AGREED OTHERWISE IN WRITING