Terms and Conditions
Private Party Terms
All deposits are non-refundable. If you give us 14 days notice that you cannot go ahead with your booking you can re-book on a different day within the same calendar year. If you re-book to a new date and cancel that re-booked date, re-booking for a third time is not permitted. Please be ok with this before you book. Deposits are non-transferable. A deposit will be refunded if the booking cannot take place due to Firefly Parties and Events.
We must start at the appointed time. Any delay may make us late for our next scheduled party/event and that would not be fun!
Our entertainment is designed for children aged 4 years up so we do ask that parents supervise any children age 3 and under.
Please look at what activities are included in your chosen party. If you have any special requests let us know before the day.
It is the responsibility of the adults in charge of the party to supervise children and ensure their safety at all times. If on a rare occasion a child is being disruptive, it is the responsibility of parents to address them. Firefly Parties and Events cannot be held responsible for the behavior of the guests and the host must address any disruptive behavior in order to ensure the fun can go on. We are there to have fun with the children and not as a disciplinarian!
On a rare occasion we may need to alter our services or activities. You will be notified of any changes and we endeavor to ensure that any alterations will not affect the booking.
Firefly Parties is a booking agent. An adult must be in the room at all times during the performance. Firefly Parties cannot accept responsibility if a family member/guest harms his/herself or others during the party.
Should any guests be diagnosed with any learning or behavioural difficulties please do not hesitate to discuss this with us when you make your booking. It is very helpful to be made aware of any special requests or requirements so we can be prepared for the day!
Firefly Parties uses the following products in our parties: professional face paints, Cosmetic glitter, Glitter tattoo glue and Bubble Juice. Please note that while these products are designed specifically for use with children, please inform the entertainer if any of the children attending the party have unusual reactions to any of the products above. Each child’s skin is different and by choosing to included this activity Firefly Parties cannot take responsibility if a reaction occurs. By choosing to include these activities in your package you are agreeing that you are happy to use them on your child’s and the guests skin. .
Please note that bubble Juice contains glycerine which can sting eyes. In the rare event that a child should get Bubble Juice in eyes it may cause stinging, and occasionally redness. Naturally, we endeavour at all times to avoid an incident like this, but it is not possible to guarantee prevention. While we have never encountered an allergic reaction to Bubble Juice, it is important that clients inform us of any unusual reactions to glycerine or sodium laureate (the foaming agent in most shampoos)
The entertainer will work in whatever space is available. However, the clearer the room, the wider her choice of games and dancing will be.
The entertainer should be provided with a table for face painting, and a plug socket for the sound system.
Event Terms
In the event of an event cancellation any deposit paid is non-refundable however if you give us more then 7 days notice the deposit can transfer to a new date within the same calendar year. A deposit will be refunded if the booking cannot take place due to Firefly Parties and Events. If a deposit is not paid a cancellation fee of 30% of the fee or a minimum of €50 (Plus VAT) applies if the event is cancelled with less then 7 days notice. If the event is cancelled while our team is enroute or at the event the full fee is payable.
We must start at the appointed time. Any delay may make us late for our next scheduled party/event.
If you wish to make any changes to your booking please notify us at least 7 days before the event if possible.
On a rare occasion we may need to alter our services or activities. You will be notified of any changes and we endeavor to ensure that any alterations will not affect the booking.
We are not responsible for the supervision of children at events.
Our staff will not tolerate any abusive or inappropriate behavior. We reserve the right to curtail the activities with no reduction in the fee if staff are not treated respectfully by the client and members of the public.
Weddings and Similar Family Occasions
If there is a delay in us starting we will stay until the original time booked OR we can extend the time (if possible). If you want us to stay later than the booking time it costs €25 per extra half hour. (Staying later is only available for certain bookings that generally start after 5/6pm)
Entertainment must take place in the room where the adults are or in an adjacent room with the door open so the children can go to their parents. We cannot be responsible for minding children at a wedding. Please remember you are booking a children’s entertainer not a child minder. If you want the children kept away in a separate room you will need to have another adult (age 18 or older) in the room or hire a separate child minder. Our entertainment is suitable for children age 4 years and over. (see “The Activities” above)
Due to the nature of Christenings, Weddings, First Holy Communions & Confirmation parties, the children will come and go with the entertainer. They usually wish to show their parents what they have made, their face paint etc. They will also need a parent to help bring them to be bathroom if required.
Liability – Firefly Parties and Events are public liability insured and take the upmost care to ensure the safety of all party/event participants, we only use high quality products and activities that are suitable for children. No Liability is accepted for loss, damage to persons or property and reactions or injury sustained whilst attending a party/event or thereafter. (whether that failure is due to negligence on the part of Firefly Parties and Events, its subcontractors or due to other causes). All allergies, ailments or other similar conditions of the participants, which may affect the entertainment in any way, must be reported to us prior to the date.
About Face Painting/Glitter Tattoos Disclaimer
All the products that we use are FDA and EU approved and are hypo-allergenic. We face paint children aged 3 and over. We do not face paint: children under 3 , anyone who’s skins shows symptoms of medical conditions, anyone who does not want to be painted, anyone that will not sit still enough to be painted safely. If you are concerned over sensitivity to the products we can do a patch test before painting. Should a reaction occur that child cannot be painted. We are not responsible for any allergic reactions. Face painting takes about 3-4 mins per child depending on what the child chooses. Some children are faster while others need time and help from us to decide what they want.
BY MAKING A BOOKING WITH FIREFLY PARTIES AND EVENTS YOU ARE BOUND BY THESE TERMS & CONDITIONS UNLESS AGREED OTHERWISE IN WRITING
